Frequently Asked Questions

How do I book a trip?

To get started, simply complete our intake form to connect with an ATWASI travel designer for a complimentary consultation call where we'll discuss your ideal vacation vision. From there, we'll craft a proposal outlining recommended services and pricing options to bring your dream trip to life.

What types of services do you offer?

We provide customized vacation planning, from complimentary consultations and self-guided itineraries to our full-service bespoke journey design. Our team handles everything from suggesting destinations to booking dining, activities, transportation and luxurious accommodations.

What destinations do you specialize in?

ATWASI focuses exclusively on crafting extraordinary luxury vacations in Jamaica. Our travel designers have extensive expertise curating bespoke experiences showcasing the beauty and culture of this remarkable island.

What airports do you service in Jamaica?

We arrange seamless arrivals into both Montego Bay (MBJ) and Kingston (KIN) airports. Private transportation is included door-to-door for all pre-curated itineraries and customized bookings.

What kind of accommodations are offered?

We have relationships with Jamaica's most exceptional properties, from boutique hotels to luxury private villas. Your ATWASI designer will suggest options aligned with your priorities, whether that's 5-star indulgence, seclusion or authentic local immersion. We do not book all-inclusive resorts but can arrange specialized excursions.

How are your prices and fees structured?

Our fees are customized based on your party size, trip details and service level selected. All-inclusive rates are provided upfront so you know exactly what to expect. Only our planning fee is due prior to travel - the remainder is paid after your return. Read our Booking Policy.

What steps do you take to ensure a safe, enjoyable journey?

Our highly vetted local guides and vendors share our commitment to preservation, responsible tourism, and crafting meaningful experiences. We have strict vendor vetting standards and offer planning guidance to help you prepare. You're also assigned an in-country contact in case of any on-site needs. We recommend purchasing travel insurance for complete peace of mind. Learn more

What types of travelers do you welcome?

Our trips are perfect for all travelers – couples, families, groups of friends, and solo adventurers. Jamaica offers something for everyone. Read more about our travel culture.

How far in advance should I book?

We suggest at least 4-6 months advance booking for peak seasons (Dec - Jan and July - August). Last-minute trips can also be accommodated!

What's included with ATWASI Luxuria service?

Luxuria is an ultra-premium offering where travelers enjoy 24/7 support, transportation, exclusive excursions, cultural activities, and more – leaving you to simply soak up the vibes. From private chartered flights to secluded villa accommodations, every element of this extraordinary odyssey radiates sophistication. Indulge in bespoke guided tours, exquisite culinary encounters, and lavish spa experiences. Luxuria experiences begin at $30K USD, inquire here.

Do you require and/or offer travel insurance?

Yes, travel insurance is required and we can provide trip insurance options upon request. Discover why our travelers rave about our seamless, stress-free Jamaican experiences by reading our Booking Policy.

Why do you charge a service fee?

We are committed to providing you with exceptional luxury travel experiences tailored to your unique preferences and desires. We understand that planning an unforgettable journey requires meticulous attention to detail, extensive research, and access to exclusive resources. To maintain the high standard of service you expect from us, we charge a planning fee for our expert travel planning services.

Our planning fee is an investment in the unparalleled expertise, dedication, and personalized service that ATWASI provides. Our pledge is to continually surpass your expectations by delivering unforgettable travel experiences and this fee enables us to continue doing so. We greatly appreciate your trust in us and look forward to helping you create extraordinary memories on your journeys.

  • Personalized Expertise: Our dedicated team of experience designers have extensive knowledge and expertise in curating exceptional travel experiences. They invest their time and energy in crafting customized itineraries that cater to your specific interests, ensuring your journey is as unique as you are. 

  • Time and Research: Crafting a luxury travel experience involves in-depth research, from identifying the finest accommodations and dining options to arranging exclusive activities and experiences. We spend countless hours ensuring that every aspect of your journey is of the highest quality, and this requires a substantial investment of time and resources.

  • Exclusive Access: We have developed strong relationships with top-tier partners around Jamaica. These relationships grant us access to exclusive perks, upgrades, and amenities that are not available to the general public. We leverage these connections to enhance your travel experience, making it truly exceptional.

  • Peace of Mind: Our planning fee allows us to offer you peace of mind during your travels. We provide 24/7 support, ensuring that any unexpected issues or changes to your itinerary are promptly addressed, allowing you to focus on enjoying your trip without worry.

  • Transparent Pricing: ATWASI believes in transparency when it comes to pricing. By charging a planning fee, we can provide you with a clear breakdown of costs and ensure that our experience designers are compensated fairly for their expertise and hard work. This enables us to offer you the best value for your investment.

More questions? Read our Booking Policy or Contact us directly.